
A California state senator on Monday said she was drafting legislation
to block Google Inc.'s free e-mail service "Gmail" because it would
place advertising in personal messages after searching them for key
words.
"We think it's an absolute invasion of privacy. It's like having a
massive billboard in the middle of your home," Sen. Liz Figueroa, a
Democrat from Fremont, California, told Reuters in a telephone
interview.
"We are asking them to rethink the whole product," she said.
In late March, the world's No. 1 Web search company announced plans to
launch Gmail -- a service that would offer users 1 gigabyte of free
storage, more than 100 times the storage offered by other free services
from Yahoo Inc. and Microsoft Corp.
But in return for the extra storage, users would agree to let Google's
technology scan their incoming e-mail, then deliver targeted ads based
on key words in the messages. For instance, a user receiving a message
about a friend's flu symptoms might also receive ads for cold and flu
remedies.
Gmail is now being tested with a limited number of users. Privacy
advocates are assailing Gmail even before its formal launch. Google
faces heavy opposition in Europe, where privacy laws are stricter than
they are in the United States.
European groups recently lodged a complaint with UK authorities,
charging that Gmail may violate Europe's privacy laws because it stores
messages where users cannot permanently delete them. Europe's privacy
protection laws give consumers the right to retain control over their
communications.
Google said in a statement that it intends to work with "data protection
authorities across Europe to ensure their concerns are heard and
resolved."
Industry analysts see the service as a key product for Google because it
would boost revenues from advertisers and expand its business as the
Mountain View, California-based company nears an expected initial public
offering of stock.
Figueroa, who was the author of California's "Do-Not-Call" law that
allows citizens to block telemarketing calls, said she was pursuing the
legislation because she had not yet received a response to an April 8
letter to Google co-founders Sergey Brin and Larry Page, in which she
laid out her concerns.
"We received the letter from Senator Figueroa. We appreciate her
feedback and will take it into consideration as we build the best
possible webmail service for our users," Google said in an e-mailed
statement.
FREE STORAGE ENTICEMENT
The Gmail service would bring Google into into the market for free
e-mail services now dominated by Yahoo Inc. and Microsoft Corp.'s
MSN. Those rivals have been challenging Google's core Web search
business.
More than two dozen privacy groups in the United States and Europe have
demanded that Google suspend Gmail's launch until privacy issues are
adequately addressed.
The groups charged, among other things, that scanning e-mail for ad
placement poses unnecessary risks of misuse and that the system sets
"potentially dangerous precedents and establishes reduced expectations
of privacy" in e-mails.
"We are confident that Gmail is fully compliant with data protection
laws worldwide," Google said in a statement.
"Google has the highest regard for the privacy of our users'
information. We have taken great care to architect Gmail to protect user
privacy and to deliver an innovative and useful service," said Google,
which added that it is actively soliciting user feedback on its privacy
policies.
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